Customer Care
Shipping Policy
All orders are processed as quickly as possible. Please allow 1–3 business days for order processing before your package ships.
Shipping times may vary depending on your location, carrier delays, holidays, and order volume. Once your order ships, you will receive tracking information if available.
The Locals Markets is not responsible for lost, stolen, or delayed packages once the order has been handed off to the shipping carrier. Please make sure your shipping address is correct before placing your order.
For any shipping questions, contact us at: thelocalsmarketsinquiries@gmail.com
Returns & Exchanges
The Locals Markets is a curated streetwear marketplace. Because many items are limited, exclusive, vintage, consignment, or sourced from independent brands, all sales are final unless stated otherwise.
We do not accept returns for wrong size, change of mind, or buyer’s remorse.
Exchanges may be considered only if the item is damaged, incorrect, or there was an issue with your order. You must contact us within 3 days of delivery with your order number and photos of the issue.
Items must be unworn, unused, and in the same condition received.
FAQ
Are all items available online?
Most available items are listed online, but some pieces may sell in person or through our social platforms first. We recommend shopping early when new items drop.
Are the items authentic?
Yes. We curate pieces from trusted brands, local creators, and verified sources.
Do you accept every brand submission?
No. We are a curated marketplace, so we only accept select inventory that fits our store, audience, and standard.
How long does shipping take?
Please allow 1–3 business days for processing. Delivery time depends on the shipping carrier and destination.
Can I pick up locally?
If local pickup is available, it will be shown at checkout or announced through our official platforms.
How do I contact you about my order?
Please contact us with your order number at: thelocalsmarketsinquiries@gmail.com
Contact Us
Need help with an order, brand submission, collaboration, or general question?
Contact The Locals Markets at:
Email: thelocalsmarketsinquiries@gmail.com
Instagram: @thelocals.markets
Website: www.thelocalsmarkets.com
Please include your name, order number if applicable, and a clear message so we can assist you faster.